Keep your existing customers happy and attract new customers!
Increase sales and customer lifetime value with our mobile app. Learn more below.
SUPPORT. ENGAGE. SELL
CUSTOMER RELATIONSHIPS
Customer Support & Sales
Manage customer relationships with our amazing support chat. Use our powerful tools to automate, group and quickly respond to messages from customers.
Customer Greeting. Send automatic welcome message and reward points to new sign ups.
Quick Replies. Just a few taps, create answers to frequently asked questions to send to customers.
Multiple Agents. Quickly assign customers to agents (team members). View the chat with each agent.
Away Message. Automatically respond to messages received outside your business hours.
1 to 1 Chat. Give reward points while conversing with a customer (loyalty or apologize for an inconvenience).
Mass Message. Send out important broadcast to all customers.
Group Customers. Easily organize important customers, so you quickly find and respond to their messages.
Group Points. Quickly select specific group chat and send them reward points.
CUSTOMER INTERACTION
Gamification
Daily spin the wheel game bring customers back each day!
CUSTOMER RETENTION
Reward Points Program, Simplified!
Customers use their points to unhide coupon code (created by you) that has percentage discount value (set by you).
Countdown Timer
Create sense of urgency to shop NOW, before coupon disappears from the app (no longer valid).
Points
Set points value per action and occasion.
Signing up with your store.
On their birthday.
On their anniversary
Interacting with your post (sharing, liking, clicking links)
Successful orders
Referring their friends
From you with personalized message
Playing spin the wheel (gamification)
CUSTOMER ENGAGEMENT
Deal Countdown Timer
Post deals with a countdown timer. Create a sense of urgency for customers to act fast.
New/Restock Annoucement
Generate excitement with new or restock product/item arrival.
Micro Blog Feed
Post content with videos and pictures.
TEAM MEMBERS
Unlimited Administrators (Team Members)
No limitation on how many admins (team members) you can add. They will be able to chat with customers, give reward points and post newsletters.
ACTIVITY ANALYSIS
Insightful Performance Reporting
View your customers activities each month. Track new sign ups, post likes, referrals, website clicks and total orders.
SEAMLESS INTEGRATION
Website Integration Made Easy
Our app integrates seamlessly with your existing e-commerce website.
MOBILE APP TAILORED FOR SMALL TO MIDSIZE E-COMMERCE STORES!
IT COST 5-10 TIMES MORE TO BRING IN NEW CUSTOMERS THAN SELLING TO YOUR EXISTING CUSTOMERS.
It has been proven easier to generate more sales from your existing customers than new customers, especially if you give your existing customers an amazing shopping experience.
OUR APP CAN ALSO HELP ATTRACT NEW CUSTOMERS.
Happy customers are your best advertising tool. They are more likely to share their amazing experience.
READY TO INCREASE SALES, THEN REQUEST A DEMO.
Request A Live Demo
Velvet Boutique
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